Contact Us We're Here to Help
Have questions about trading? Our multilingual support team is available to assist you 24/7.
Get in Touch
Reach out to our dedicated support team through any of the following channels.
Customer Support
Our multilingual support team is ready to assist you with any questions or concerns.
Address
2512 North Street
Salt Lake City
UT 84111, US
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Global Presence
With teams around the world, we provide support in multiple languages and time zones
North America
New York, San Francisco, Toronto
New York
11 GRACE AVENUE, STE 108
GREAT NECK, NEW YORK, 11021
Trading Hours: 9:30 AM - 4:00 PM EST
San Francisco
301 HOWARD STREET
SAN FRANCISCO, CA 94105
Trading Hours: 6:30 AM - 1:00 PM PST
Toronto
199 BAY STREET
TORONTO, ONTARIO, M5L 1E2
Trading Hours: 9:30 AM - 4:00 PM EST
Europe
London, Frankfurt, Zurich
London
1 CANADA SQUARE
CANARY WHARF, LONDON, E14 5AB
Trading Hours: 8:00 AM - 4:30 PM GMT
Frankfurt
MAINZER LANDSTRASSE 50
FRANKFURT, 60325
Trading Hours: 9:00 AM - 5:30 PM CET
Zurich
BAHNHOFSTRASSE 64
ZURICH, 8001
Trading Hours: 9:00 AM - 5:30 PM CET
Asia Pacific
Singapore, Hong Kong, Tokyo
Singapore
ONE RAFFLES QUAY
SINGAPORE, 048583
Trading Hours: 9:00 AM - 5:00 PM SGT
Hong Kong
INTERNATIONAL FINANCE CENTRE
CENTRAL, HONG KONG
Trading Hours: 9:30 AM - 4:00 PM HKT
Tokyo
MARUNOUCHI BUILDING
CHIYODA-KU, TOKYO, 100-0005
Trading Hours: 9:00 AM - 3:00 PM JST
Frequently Asked Questions
Find answers to common questions about our services and support
You can contact our customer support team through email, phone, or by filling out the contact form on this page. Our team is available 24/7 to assist you with any questions or concerns.
Our support team typically responds to inquiries within 1-2 hours. For urgent matters, we recommend using our live chat feature or calling our support line for immediate assistance during business hours.
We provide multilingual support including English, Spanish, Chinese, Japanese, Russian, German, French, Arabic, and Portuguese. This ensures clear communication with our global client base across different time zones.
For faster resolution, please include your account number (if applicable), the specific issue you're experiencing, any error messages received, and steps to reproduce the problem. This helps our team address your concern more efficiently.
Still have questions? We're here to help.
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